Privacy Policy
This statement was last updated on 06 March 2020.
Who we are
- Tri-trained.co.uk is delivered by Tri-trained Ltd. We are committed to protecting the privacy of all personal information obtained from you during any visits to the Tri-trained.co.uk website.
- This Privacy Policy sets out the basis on which any personal data we collect from you, or that you choose to provide to us in connection with the Tri-trained.co.uk website (this “Website”) will be processed.
What information do we collect
We collect data about your visit to the website. Once again this information does not identify you personally. This data includes:
We use the information that we collect to understand your needs and provide you with a better service, including the following:
- We may collect and process data that you provide to us about you, for example through filling out forms, and other information that we automatically collect from you.
- We collect questions, queries or feedback you leave, including your name, email address, if you use our online form to contact Tri-trained.co.uk. We use these details to respond to the feedback/query you send us. In some instances, this information is passed to the authorised person in Tri-trained that we believe can best respond or assist you.
- We collect your name, email address when you sign-up to receive our email newsletter. In addition to our newsletter, we may periodically send additional emails, which we think you may find useful. We will never share your information other than for the purpose for which it was provided to us.
- Tri-trained contains links to many other websites. This Website does not endorse or favour any specific commercial product or business. Links from this website are present only because they may be useful additions to the information we provide.
- A link to a third-party website does not imply endorsement - you must use your own judgement to decide whether the information or service on that website is suitable for your needs. If a website is not linked to ours, this does not mean or imply that it is unsatisfactory. The linked websites are regularly reviewed in the light of customer usage and feedback.
- We are not responsible for the content of any linked website and cannot take responsibility for the consequences of your using the information or services on linked websites. We cannot guarantee that these links will work all of the time.
- Websites that we link to may have 'Terms and conditions' that are different from ours. Do not assume that our 'Terms and conditions' apply to other websites
- We embed external content from third-party websites such as YouTube. This content is not published on Tri-trained.co.uk. It is delivered using devices and services provided by such third party sites that can be inserted into our site. We are not responsible for this content.
- Whilst we have made all reasonable efforts to display only appropriate YouTube videos through the embedded YouTube player, we are not responsible for any YouTube content accessed from our website. After a selected video clip plays, YouTube may suggest related videos, which can be played in the embedded video player. In virtually all cases, these will be directly related to the subject of the selected video. Occasionally, YouTube users may erroneously assign key words to a video. It is therefore possible that an unrelated video could be displayed. Again, we are not responsible for this content. If you are concerned about this possibility, you should avoid viewing YouTube videos from the embedded player on this website.
- No data transmission over the internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, such transmission is at your own risk. We will not be liable for any damages or loss arising out of or resulting from any unauthorised access to, alteration to or modification of information contained on this website.
- We make every effort to check and test our website during production. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system. It is always wise for you to run an anti-virus program on anything you download from the internet.
- We accept no liability for any loss, disruption or damage to your computer system or your data caused by using this website or arising as a result of having used the website.
- Information that we may automatically collect in relation to your visits to this Website does not identify you personally. It provides us with data about how you use Tri-trained.co.uk and engage with us. We use this information to improve our services and make them more useful to you. The information we collect includes some or all of the following:
- We collect your Internet Protocol (IP) address and details of which type of web browser you used.
We collect data about your visit to the website. Once again this information does not identify you personally. This data includes:
- The pages you visited, when (date and time) you visited them and how long you visited them for
- The website address from which you accessed this site
- The website address from which you exited this site
- Queries via the site’s search engine
- Internet browser and devices used
- We collect information on how you use the site, through cookies.
We use the information that we collect to understand your needs and provide you with a better service, including the following:
- help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly
- enable third party payment providers to process user payments and refunds
- respond to any request/feedback you send us, if you’ve asked us to
- send email alerts to you, if you request them
- analyse, evaluate and improve this Website via data amalgamated from multiple visitors, which does not identify you personally
- Our lawful basis for collecting your information
- We review the information we hold and update as required
- If you have any specific data protection queries or concerns, you can contact us using the contact page on this site.
- If you have any specific data protection concerns you can raise these with the ICO, who can be contacted at https://ico.org.uk/make-a-complaint/
- Future changes to this Website's Privacy Policy will be published on this page and, where appropriate, sent to you by email notification. Please check back frequently to read any updates or changes to this Privacy Policy.